Job Summary

• The Policy Benefits Manager is responsible for overseeing the administration and management of policy benefits for AIA, BPI AIA and affiliate life insurance products.
• This role leads a team of generalists and specialists to ensure all policy benefits are processed accurately, efficiently, and in compliance with company policies and regulatory requirements.
• The position requires addressing escalated customer inquiries and collaborating with other departments to enhance customer satisfaction and operational excellence.

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Skills & Requirements

Key Requirements

• Experience in policy benefits administration
• Leadership experience managing teams
• Knowledge of insurance regulatory requirements

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