Competitive salary; not specified; benefits includ...
On-site
Customer service excellence
Reservation management systems
Phone and email communication
The role involves managing new and existing individual room reservations through telephone, email, and website channels while anticipating guest needs to exceed expectations
Job Summary
The role involves managing new and existing individual room reservations through telephone, email, and website channels while anticipating guest needs to exceed expectations.
Employees will work with corporate clients and agents to maximize revenue and identify sales opportunities within the Hoxton hotel group.
The company offers a competitive salary, 28 days of holidays, pension, life insurance, and free nights at The Hoxton hotels.
Matching Summary
The role involves managing new and existing individual room reservations through telephone, email, and website channels while anticipating guest needs to exceed expectations.
Salary
Competitive salary; Not specified; Benefits include 28 days holidays, pension, life insurance, health cash plan, and retail perks
Skills & Requirements
Must-have
Customer service excellence
Reservation management systems
Phone and email communication
Nice-to-have
Multilingual proficiency French Spanish Italian Dutch
Passion for hospitality culture
Team collaboration and support
Key Requirements
Previous hotel reservations experience preferred but not mandatory