Corporate Solutions Operations Associate

AIA Australia

Makati, Philippines
Handle customer inquiries and requests
Resolve complex transactions and services
Adhere to work guidelines and policies
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make

Job Summary

  • We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make.
  • Corporate Solutions Operations Associate handles inquiries and requests from customers on a variety of complex transactions and /or services related to New Business and Renewals through a variety of channels.
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Matching Summary

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make.

Skills & Requirements

Must-have

  • Handle customer inquiries and requests
  • Resolve complex transactions and services
  • Adhere to work guidelines and policies
  • Assist with New Business and Renewals
  • Collaborate with Collections team
  • Monitor collection activities for compliance

Nice-to-have

  • Empowering people to find their 'better'
  • Strive for continuous improvement
  • Proactive problem identification
  • Contribute to process improvements

Key Requirements

  • Technical knowledge in designated area
  • Develop understanding of function, policies, procedures
  • Exercise independent judgment
  • Provide feedback and present ideas

Work Rights

Not specified

Tailored Resume

Cover Letter