Member Experience Officer

Macquarie

Wallumattagal Campus, Australia
Front-line customer service experience
Sales target achievement
Strong communication skills
This role focuses on providing a high level of service to enhance member acquisition and retention

Job Summary

  • This role focuses on providing a high level of service to enhance member acquisition and retention.
  • You will respond to customer queries through various channels and execute membership strategies.
  • The position offers benefits like gym access and staff discounts.

Matching Summary

This role focuses on providing a high level of service to enhance member acquisition and retention.

Skills & Requirements

Must-have

  • Front-line customer service experience
  • Sales target achievement
  • Strong communication skills

Nice-to-have

  • Collaborative team player
  • Attention to detail
  • Organizational skills

Key Requirements

  • Experience in customer-facing roles
  • First Aid and CPR certificate
  • Criminal history check required

Work Rights

Not specified

Tailored Resume

Cover Letter