Sr. Specialized Customer Success Manager, Clm (evisort)

Workday

Washington DC Metro, USA
Primary location base pyy range: $119,500 usd - $1...
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Ai-powered contract lifecycle management
Customer success framework
Strategic customer engagements
** Workday is seeking a Senior Specialized Customer Success Manager for their CLM (Evisort) team, aimed at enhancing customer experience and driving the adoption of AI-powered contract lifecycle management solutions. The role involves strategic customer engagement, collaboration across teams, and a focus on measurable value realization. **

Job Summary

  • As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
  • The Specialized Customer Success Manager for CLM (Evisort) is a customer-facing role at the intersection of AI value realization, CLM transformation, and strategic Customer Success.
  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Specialized Customer Success Manager for their CLM (Evisort) team, aimed at enhancing customer experience and driving the adoption of AI-powered contract lifecycle management solutions. The role involves strategic customer engagement, collaboration across teams, and a focus on measurable value realization. **

Salary

Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • AI-powered contract lifecycle management
  • Customer Success framework
  • strategic customer engagements
  • product usage data analysis
  • cross-functional collaboration

Nice-to-have

  • curious minds and courageous collaborators
  • sun-drenched optimism and drive
  • integrity, empathy, and shared enthusiasm
  • bold ideas and genuine care

Key Requirements

  • 5+ years customer-facing services experience
  • 5+ years managing customer relationships
  • 3+ years Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 15%

Work Rights

Not specified

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