Job Summary

• This position supports the development, implementation and coordination of programs and services that promote positive patient relations and patient/family satisfaction.
• The Patient Representative functions include responding to family and visitor concerns through empathetic verbal communication skills.
• The Patient Representative documents interactions with patients and families and keeps a log of complaints/issues.

Matching Summary

Skills & Requirements

Key Requirements

• 1 year experience in clinical/critical care
• Customer service skills/training
• Ability to collaborate with diverse individuals
• Highly refined interpersonal skills
• Conflict resolution and problem solving skills
• Writing and verbal communication skills

Work Rights