Now Hiring Customer Experience Coordinator

TJ Maxx

Somerville, MA, USA
Base: $16.00 to $16.50 ph; bonus/equity: not speci...
Excellent customer experience
Front of store operations
Customer service and loyalty programs
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.
  • Role models outstanding customer service, creates a positive internal and external customer experience, and promotes a culture of honesty and integrity.
  • Benefits include associate discount, EAP, 401(k) contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off for those who meet service or hours requirements.

Matching Summary

Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.

Salary

Base: $16.00 to $16.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) contributions, eligibility for medical/dental/vision, 401(k) match, paid time off

Skills & Requirements

Must-have

  • excellent customer experience
  • front of store operations
  • customer service and loyalty programs
  • store cleanliness and organization
  • training and mentoring associates

Nice-to-have

  • positive internal and external customer experience
  • culture of honesty and integrity
  • personalizing customer experience
  • safety awareness and maintenance

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Flexible schedule availability
  • Strong communication and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter