Not specified; not specified; attractive + benefit...
Fluent german language skills written and oral
1-2 years customer care experience
Strong de-escalation communication abilities
The role involves processing all incoming customer inquiries via phone, email, and chat to ensure optimal medical care for Dexcom customers
Job Summary
The role involves processing all incoming customer inquiries via phone, email, and chat to ensure optimal medical care for Dexcom customers.
Employees are responsible for proactively contacting clients with care calls to prevent questions before they arise and creating a first-class customer experience.
The position offers growth opportunities on a global level with access to internal training programs and potential external education funding.
Matching Summary
The role involves processing all incoming customer inquiries via phone, email, and chat to ensure optimal medical care for Dexcom customers.
Salary
Not specified; Not specified; Attractive additional benefits included
Skills & Requirements
Must-have
Fluent German language skills written and oral
1-2 years customer care experience
Strong de-escalation communication abilities
MS Office software proficiency
Nice-to-have
English language proficiency
Proactive customer engagement mindset
Passion for healthcare innovation
Ability to build customer loyalty
Key Requirements
Minimum 2-4 years relevant professional experience
Diploma or certificate equivalent qualification required