Production Support Engineer (Java-Based Applications)

IDC TECHNOLOGIES (SINGAPORE) PTE. LTD.

Singapore, Singapore
Not specified
2-5 years production support experience
Rhel linux os and shell scripting
Java/j2ee application troubleshooting
IDC Technologies is seeking a Production Support Engineer to provide Level 1.5 and Level 2 support for Java-based applications in a 24x7 environment. The ideal candidate should have 2-5 years of experience in production support, particularly within the banking or financial services domain

Job Summary

  • This role provides Level 1.5 and Level 2 support for mission-critical production systems in a 24x7 environment.
  • The engineer will perform root cause analysis and resolution across applications, middleware, OS, and database layers.
  • Candidates must write and optimize SQL scripts and shell scripts for data extraction and process automation.

Matching Summary

Match Score: 85

IDC Technologies is seeking a Production Support Engineer to provide Level 1.5 and Level 2 support for Java-based applications in a 24x7 environment. The ideal candidate should have 2-5 years of experience in production support, particularly within the banking or financial services domain.

Skills & Requirements

Must-have

  • 2-5 years production support experience
  • RHEL Linux OS and shell scripting
  • Java/J2EE application troubleshooting
  • SQL and PL/SQL proficiency
  • ITIL incident and problem management

Nice-to-have

  • Experience in banking domain
  • Familiarity with CI/CD tools like Jenkins
  • Knowledge of monitoring tools like Splunk
  • Strong analytical and communication skills
  • Customer-centric support mindset

Key Requirements

  • 2-5 years of production support experience
  • Hands-on knowledge of RHEL/Linux OS
  • Proficiency in SQL and PL/SQL
  • Experience supporting Java/J2EE applications
  • Familiarity with ITIL-based support practices

Work Rights

Not specified

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