Customer Service Representative

AmeriVet

Kansas, United States
Competitive pyy; performance bonuses available; no...
Not specified (assumed to be in-person based on the nature of the role).
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
AmeriVet is seeking a Client Service Representative to provide exceptional customer service at their veterinary clinic in Kansas. The ideal candidate should possess strong communication skills, a friendly demeanor, and the ability to manage various responsibilities, including scheduling and client interaction

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction creates a positive and memorable impression.
  • Responsibilities include managing appointment schedules, triaging lobby needs, processing payments, and maintaining accurate pet and client records.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits to full-time employees.

Matching Summary

Match Score: 85

AmeriVet is seeking a Client Service Representative to provide exceptional customer service at their veterinary clinic in Kansas. The ideal candidate should possess strong communication skills, a friendly demeanor, and the ability to manage various responsibilities, including scheduling and client interaction.

Salary

Competitive pay; Performance bonuses available; Not specified base amount

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving in emergency situations
  • Accurate cash handling and payment processing

Nice-to-have

  • Experience with veterinary EMR systems
  • Knowledge of veterinary medical terminology
  • One year of customer service experience
  • Empathy for emotional clients
  • Detail-oriented record keeping

Key Requirements

  • High School Diploma or equivalent
  • Available for weekend and holiday rotations
  • Computer efficiency and data entry skills

Work Rights

Not specified

Tailored Resume

Cover Letter