Rr-0257219- Manager Infrastructure Services

DXC Technology Australia & New Zealand

Ka, Australia
Fully remote
Nexthink infinity platform knowledge
Leading client and vendor technical calls
Creating remote actions, campaigns, workflows
Leading and driving monthly governance and presenting quarterly business reviews to ensure value realization and business outcomes for the customer

Job Summary

  • Leading and driving monthly governance and presenting quarterly business reviews to ensure value realization and business outcomes for the customer.
  • Developing and maintaining dashboards, creating custom scripts, and performing proactive analysis to improve DEX scores and fix common incidents.
  • DXC Technology prioritizes in-person collaboration with flexibility, fostering an inclusive environment where everyone can thrive.

Matching Summary

Leading and driving monthly governance and presenting quarterly business reviews to ensure value realization and business outcomes for the customer.

Skills & Requirements

Must-have

  • Nexthink Infinity Platform knowledge
  • Leading client and vendor technical calls
  • Creating remote actions, campaigns, workflows
  • Proactive analysis for DEX score improvement
  • Creating relevant alerts, dashboards, reports
  • NQL queries expertise
  • Reporting and analytics projects

Nice-to-have

  • Driving value realization and business outcome
  • Understanding customer business needs
  • Project management activities
  • Consistent data quality
  • Continuous review of reports
  • Visualizing data with Power BI
  • Providing valuable insights

Key Requirements

  • Experience with reporting solution analysis, proposal, creation, implementation/integration, and support
  • Ability to gather and write requirements
  • Adapt in creating and maintaining project/activity management documentation

Work Rights

Not specified

Tailored Resume

Cover Letter