Zone 2: $23—$27 usd; zone 3: $22.10—$26 usd; bonus...
On-site
Handle inbound customer calls
Investigate fraud alerts
Identify emerging fraud trends
The Fraud Investigator is responsible for handling inbound customer calls for customers with an active fraud alert and account restriction, investigating fraud alerts, and identifying emerging fraud trends through data analysis
Job Summary
The Fraud Investigator is responsible for handling inbound customer calls for customers with an active fraud alert and account restriction, investigating fraud alerts, and identifying emerging fraud trends through data analysis.
This role requires handling inbound phone calls from Robinhood customers with active fraud alerts and account restrictions and taking those fraud cases to the finish line by applying investigative techniques.
Robinhood offers challenging, high-impact work, performance-driven compensation with bonuses and equity, best-in-class benefits including 100% paid health insurance, and a lifestyle wallet.
Matching Summary
The Fraud Investigator is responsible for handling inbound customer calls for customers with an active fraud alert and account restriction, investigating fraud alerts, and identifying emerging fraud trends through data analysis.
Salary
Zone 2: $23—$27 USD; Zone 3: $22.10—$26 USD; Bonus plan eligibility