Customer Service Representative

The Pet Hospital of Tierrasanta

Seymour, CT, US
Competitive pyy; performance bonuses available; 40...
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Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
** The Pet Hospital of Tierrasanta is seeking a Client Service Representative to enhance client interactions and ensure a welcoming atmosphere in their clinic. The role demands strong customer service skills and the ability to manage multiple tasks efficiently. Ideal candidates should have experience in customer service, preferably within a veterinary setting. **

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction results in a positive impression.
  • Responsibilities include managing appointments, triaging lobby needs, processing payments, and maintaining accurate pet records.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits to support team growth.

Matching Summary

Match Score: 75

** The Pet Hospital of Tierrasanta is seeking a Client Service Representative to enhance client interactions and ensure a welcoming atmosphere in their clinic. The role demands strong customer service skills and the ability to manage multiple tasks efficiently. Ideal candidates should have experience in customer service, preferably within a veterinary setting. **

Salary

Competitive pay; Performance bonuses available; 401(k) matching included

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving skills in emergencies
  • High school diploma or equivalent

Nice-to-have

  • Experience with veterinary EMR systems
  • Knowledge of veterinary medical terminology
  • One year customer service experience
  • Compassionate handling of emotional clients
  • Computer efficiency and detail orientation

Key Requirements

  • HS Diploma or educational equivalent
  • Availability for weekend and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter