Cushman & Wakefield is seeking an IFM Business Operations Manager to lead and support their Facility Management teams, ensuring exceptional client delivery. The role demands strong leadership, communication, and multitasking skills, with a focus on enhancing operational processes and client satisfaction
Job Summary
The IFM Operations Manager will lead the centralized resource/platform team, governing, overseeing, and supporting Facility Management teams to achieve exceptional Client delivery.
Responsibilities include integrating with various departments like CMMS, Procurement, and Engineering Services, documenting and improving FM processes, and ensuring staff competency and client satisfaction.
Cushman & Wakefield offers a comprehensive benefits package, competitive pay, and is an Equal Opportunity employer.
Matching Summary
Match Score: 85
Cushman & Wakefield is seeking an IFM Business Operations Manager to lead and support their Facility Management teams, ensuring exceptional client delivery. The role demands strong leadership, communication, and multitasking skills, with a focus on enhancing operational processes and client satisfaction.
Salary
Base: $102,000.00 - $120,000.00; Bonus/Equity: Not specified; Benefits: Health, vision, dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, paid and unpaid time away from work
Skills & Requirements
Must-have
Facility Management processes
Client delivery oversight
CMMS integration
Vendor management
Account leadership interaction
Nice-to-have
Team growth and development
Collaborative team environment
Streamlined communication practices
Key Requirements
5-7 years facility management experience
3 years centralized operations delivery experience
Human resource and performance management experience