Trainee

SONDA

Hybrid (3 days in-office, 2 days remote)
Functional support to users
Handle inquiries via phone and email
Register, manage, and forward tickets
SONDA is seeking a Trainee IT to join their team, focusing on providing functional support to users and managing ticket resolutions. The role emphasizes personal and professional development within a collaborative and innovative work environment

Job Summary

  • Brindar soporte funcional a usuarios sobre herramientas de uso cotidiano.
  • Un excelente lugar para aprender y contribuir a mejorar la calidad de vida de las personas por medio de la tecnología.
  • Flexibilidad laboral 🤝, promoviendo el equilibrio en tu vida personal y profesional.

Matching Summary

Match Score: 85

SONDA is seeking a Trainee IT to join their team, focusing on providing functional support to users and managing ticket resolutions. The role emphasizes personal and professional development within a collaborative and innovative work environment.

Skills & Requirements

Must-have

  • Functional support to users
  • Handle inquiries via phone and email
  • Register, manage, and forward tickets
  • Assist in incident resolution

Nice-to-have

  • Passion for innovation
  • Commitment to diversity and inclusion
  • Desire for continuous learning

Key Requirements

  • Secondary education with IT focus or technical training
  • Proficiency in computer tools

Work Rights

Not specified

Tailored Resume

Cover Letter