Cross River Bank is seeking a Vice President of Business Service Management to lead and deliver complex IT programs, focusing on aligning business needs with technology solutions. The ideal candidate will have extensive experience in program management, agile methodologies, and stakeholder engagement, contributing to the bank's mission of providing innovative financial products
Job Summary
Cross River builds the infrastructure behind the world’s most innovative financial products, powering payments, cards, lending, and digital asset capabilities.
The VP, BSM leads the delivery of complex IT programs, driving program execution, governance, and strategic alignment, focusing on high-impact applications.
Responsibilities include owning large-scale strategic programs, defining governance frameworks, partnering with leaders, gathering requirements, and conducting UAT.
Matching Summary
Match Score: 85
Cross River Bank is seeking a Vice President of Business Service Management to lead and deliver complex IT programs, focusing on aligning business needs with technology solutions. The ideal candidate will have extensive experience in program management, agile methodologies, and stakeholder engagement, contributing to the bank's mission of providing innovative financial products.
Salary
$180,000.00 - $210,000.00
Skills & Requirements
Must-have
Agile/SAFe delivery frameworks
Business analysis and product management
Jira, Confluence
End-to-end product lifecycle management
Executive communication
Program health assessment and risk resolution
Nice-to-have
Palantir experience
Collaboration and mentorship
Innovation and integrity
Key Requirements
10+ years of program or portfolio leadership in Enterprise IT
Bachelor’s or master’s in Technology, Business, or related field
Experience aligning large programs to strategic objectives
Proven experience leading organizational change management