Application Support Analyst

Apexgroup Inc

2nd & 3rd line support
Agile delivery model
Devops board
You will be working within our Transfer Agency Product Technology team to provide 2nd & 3rd line support on the applications and ancillary systems used to deliver the Product

Job Summary

  • You will be working within our Transfer Agency Product Technology team to provide 2nd & 3rd line support on the applications and ancillary systems used to deliver the Product.
  • The role will involve working with stakeholders, scrum masters, other technology departments and team leaders within an Agile model to deliver project work.
  • A genuinely unique opportunity to be part of an expanding large global business.

Matching Summary

You will be working within our Transfer Agency Product Technology team to provide 2nd & 3rd line support on the applications and ancillary systems used to deliver the Product.

Skills & Requirements

Must-have

  • 2nd & 3rd line support
  • Agile delivery model
  • DevOps board
  • subject matter expert on applications
  • vendor management
  • user training and documentation

Nice-to-have

  • positive disrupter
  • industry-changing realities
  • positive and dynamic work environment

Key Requirements

  • 1 – 3 years’ experience in a support role
  • Knowledge of ITIL desirable
  • Knowledge of Agile delivery methodologies desirable
  • Knowledge of databases and SQL desirable
  • Financial knowledge a plus

Work Rights

Not specified

Tailored Resume

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