Senior Customer Success Manager - Federal

Chainguard

Remote, US
Base: up to $165,000; bonus: yes (depending on exp...
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5+ years public sector experience
Supply chain security knowledge
Devsecops or appsec domain expertise
** Chainguard is seeking a Senior Customer Success Manager for their Federal division, responsible for guiding customer onboarding, engagement, and support. The ideal candidate will have extensive experience in public sector roles and a strong technical background in security and compliance. **

Job Summary

  • Chainguard provides hardened, secure, and production-ready builds of open source software to help organizations eliminate risk and stay compliant.
  • The role involves leading technical onboarding, advocating for customer needs across internal teams, and managing issues with technical support.
  • The company offers 100% covered health insurance, flexible time off, and stock options with a 10-year exercise window.

Matching Summary

Match Score: 75

** Chainguard is seeking a Senior Customer Success Manager for their Federal division, responsible for guiding customer onboarding, engagement, and support. The ideal candidate will have extensive experience in public sector roles and a strong technical background in security and compliance. **

Salary

Base: up to $165,000; Bonus: Yes (depending on experience); Benefits: Stock options, 100% health coverage, infinite PTO

Skills & Requirements

Must-have

  • 5+ years public sector experience
  • Supply chain security knowledge
  • DevSecOps or AppSec domain expertise
  • Federal customer engagement
  • Technical account management skills

Nice-to-have

  • Early-stage startup experience
  • Passion for technology and cybersecurity
  • Hands-on cloud computing experience
  • Entrepreneurial mindset
  • High emotional intelligence

Key Requirements

  • 5+ years experience in Public Sector facing roles
  • Domain knowledge in Supply Chain Security or DevSecOps
  • Strong autonomy and decision-making capabilities

Work Rights

Not specified

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