Field Service Technician (field Based) Philadelphia, Pa
BD
Philadelphia, PA, USA
Fully remote
3-5 years field service engineer experience
Medical device or pharmacy automation background
Tcp/ip networking and ip configuration skills
This field-based role delivers on-site technical support and customer service for pharmacy automation systems used in hospital and retail environments
Job Summary
This field-based role delivers on-site technical support and customer service for pharmacy automation systems used in hospital and retail environments.
The successful candidate will perform break/fix repairs, preventive maintenance, and system calibration while ensuring SLA compliance and customer satisfaction.
BD offers a culture where face-to-face collaboration supports learning, progress, and success in the fast-paced healthcare industry.
Matching Summary
This field-based role delivers on-site technical support and customer service for pharmacy automation systems used in hospital and retail environments.
Skills & Requirements
Must-have
3-5 years Field Service Engineer experience
Medical device or pharmacy automation background
TCP/IP networking and IP configuration skills
Windows OS and XML file management proficiency
Mechanical aptitude for equipment disassembly
Nice-to-have
Experience with automated dispensing systems
FDA regulated environment work history
Associate degree in Engineering Technology
Strong documentation skills in Salesforce
Ability to handle overnight travel requirements
Key Requirements
High School Diploma minimum required
3-5 years of relevant Field Service experience
Proficiency with Microsoft Windows versions 2000 through 11
Hands-on experience with computer networking fundamentals