After-sale Service

Reolink

City Of Industry, US
$1—$2 usd ph
**
Global customer communication
Technical issue resolution
Call center agent training
** Reolink is seeking an After-sale Service representative to provide technical support and enhance customer satisfaction for their security products. The ideal candidate will have at least one year of experience in call center support, strong English communication skills, and a service-oriented mindset. **

Job Summary

  • Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
  • Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
  • Effectively identify operational issues within the call center, optimize business processes, and improve service efficiency.

Matching Summary

Match Score: 75

** Reolink is seeking an After-sale Service representative to provide technical support and enhance customer satisfaction for their security products. The ideal candidate will have at least one year of experience in call center support, strong English communication skills, and a service-oriented mindset. **

Salary

$1—$2 USD

Skills & Requirements

Must-have

  • global customer communication
  • technical issue resolution
  • call center agent training
  • operational process optimization

Nice-to-have

  • strong service orientation
  • teamwork and communication skills
  • drive results effectively

Key Requirements

  • Bachelor's degree or above
  • Minimum 1 year on-site call center support experience
  • Fluent English listening, speaking, reading, and writing skills

Work Rights

Not specified

Tailored Resume

Cover Letter