Card Fraud Specialist

Connexus Credit Union

Remote
Remote
Initiate card disputes
Process reports
Work claims
Connexus Credit Union is seeking a Card Fraud Specialist for a temporary remote position. The role involves handling card disputes, processing reports, and ensuring compliance with Regulation E while providing exceptional support to members

Job Summary

  • Connexus Credit Union is a member-focused cooperative serving members across all 50 states, returning profits through high yields and competitive loan rates.
  • The Card Fraud Specialist is responsible for initiating card disputes, processing reports, and working claims to ensure compliance with Regulation E, while also assisting members and employees.
  • This temporary contract role requires a self-motivated, detail-oriented individual with proficient Microsoft Suite skills and excellent communication abilities.

Matching Summary

Match Score: 85

Connexus Credit Union is seeking a Card Fraud Specialist for a temporary remote position. The role involves handling card disputes, processing reports, and ensuring compliance with Regulation E while providing exceptional support to members.

Skills & Requirements

Must-have

  • initiate card disputes
  • process reports
  • work claims
  • assist members and employees
  • investigate claims
  • analyze fraud and non-fraud card disputes
  • troubleshoot debit card issues
  • order debit cards
  • perform card maintenance
  • answer incoming phone calls
  • review daily Velera reports
  • gather additional documentation
  • collaborate with other departments

Nice-to-have

  • hunger to learn
  • desire to help others
  • thrive in change
  • foster collaboration
  • high performance
  • holistically care for employees

Key Requirements

  • 1+ years related experience
  • Experience in financial institutions
  • Remote position
  • Proficient Microsoft Suite skills
  • Excellent verbal and written communication skills
  • Ability to gather and analyze information skillfully

Work Rights

Not specified

Tailored Resume

Cover Letter