Customer Service Support

COLEBROOK BOSSON & SAUNDERS Ltd

San Francisco, CA, United States
Base: $26.00 - $29.00; bonus/equity: annual discre...
On-site
Answer incoming customer calls
Verify outstanding information for order fulfillment
Manage shipping status report
We are seeking a detail-oriented and proactive Customer Service Support professional to join our team

Job Summary

  • We are seeking a detail-oriented and proactive Customer Service Support professional to join our team.
  • This role is essential in ensuring smooth order processing and exceptional customer service.
  • The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

Matching Summary

We are seeking a detail-oriented and proactive Customer Service Support professional to join our team.

Salary

Base: $26.00 - $29.00; Bonus/Equity: Annual discretionary incentive and equity awards; Benefits: Full spectrum of benefits including Medical, Dental, Vision, 401(k), PTO, Holidays

Skills & Requirements

Must-have

  • Answer incoming customer calls
  • Verify outstanding information for order fulfillment
  • Manage shipping status report
  • Process and collect outstanding balances
  • Maintain organized records in DocuWare

Nice-to-have

  • Enrich life experience through well-designed spaces
  • Support clients with tools and resources
  • Design for the good of humankind

Key Requirements

  • High school diploma or equivalent
  • Previous customer service or administrative support experience
  • Strong attention to detail and organizational skills
  • Excellent communication and interpersonal abilities
  • Proficiency in Microsoft Office Suite
  • Familiarity with document management systems (e.g., DocuWare)
  • Ability to multitask and prioritize

Work Rights

Not specified

Tailored Resume

Cover Letter