Sr Customer Operations Manager

GE Aerospace

Bengaluru, India
**
Lean principles and methodologies
Customer relationship management
Cross-functional team leadership
** GE Aerospace is seeking a Sr Customer Operations Manager to lead operational improvements and customer relationships in the aviation sector. The role focuses on implementing lean practices to enhance engine availability and customer satisfaction while working in a fully remote capacity. **

Job Summary

  • This role will partner with airline customers to put the GE Aerospace FLIGHT DECK operating model into practice at a commercial airline.
  • The objective is to drive a step change in engine availability, mitigate product maturity challenges, and strengthen airline relationships.
  • Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations.

Matching Summary

Match Score: 75

** GE Aerospace is seeking a Sr Customer Operations Manager to lead operational improvements and customer relationships in the aviation sector. The role focuses on implementing lean practices to enhance engine availability and customer satisfaction while working in a fully remote capacity. **

Skills & Requirements

Must-have

  • Lean principles and methodologies
  • Customer relationship management
  • Cross-functional team leadership
  • Process improvement initiatives
  • Regional project execution

Nice-to-have

  • Innovative spirit and curiosity
  • Analytical and critical thinking
  • Influence without direct authority
  • Humble and respectful demeanor
  • Transparent information sharing

Key Requirements

  • Master's degree in engineering or STEM
  • 15 years of experience
  • Hands-on Lean Transformation experience
  • Experience teaching and coaching lean methods
  • Ability to manage multiple priorities

Work Rights

Not specified

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