Information Technology Spec 2 - Simulation Operations It Support Specialist

Normandale Community College

Bloomington, Minnesota, US
Hourly: $28.18 - $45.82; annually: $58,840 - $95,6...
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Two years of technical support experience
Experience developing software or a/v training
Supporting audiovisual systems in live settings
** Normandale Community College is seeking an Information Technology Spec 2 - Simulation Operations IT Support Specialist to provide technical support for simulation technology and audiovisual systems within its Interprofessional Educational Center for Health Sciences. The ideal candidate should possess experience in technical support and a strong focus on customer service, with a commitment to equity and inclusion in education. **

Job Summary

  • The position provides advanced technical support and operational oversight for simulation technology within the Interprofessional Educational Center for Health Sciences.
  • The role involves maintaining, troubleshooting, and optimizing hardware and software systems including recording servers, cameras, and control systems to ensure reliable academic training scenarios.
  • Employees receive a comprehensive benefits package including low-cost medical insurance, pension plans, 11 paid holidays, and tuition waivers for employees and dependents.

Matching Summary

Match Score: 75

** Normandale Community College is seeking an Information Technology Spec 2 - Simulation Operations IT Support Specialist to provide technical support for simulation technology and audiovisual systems within its Interprofessional Educational Center for Health Sciences. The ideal candidate should possess experience in technical support and a strong focus on customer service, with a commitment to equity and inclusion in education. **

Salary

Hourly: $28.18 - $45.82; Annually: $58,840 - $95,672; Placement dependent on education and experience

Skills & Requirements

Must-have

  • Two years of technical support experience
  • Experience developing software or A/V training
  • Supporting audiovisual systems in live settings
  • Troubleshooting common technical issues
  • Customer service skills with faculty and staff

Nice-to-have

  • Healthcare or clinical simulation environment experience
  • Familiarity with video capture and recording tools
  • Higher education instructional setting experience
  • Comfort supporting multiple technologies simultaneously
  • Time-sensitive environment support capability

Key Requirements

  • Two years of technical support experience
  • Experience providing training on software or A/V systems
  • Ability to work effectively with faculty and students

Work Rights

Must be able to accept work in the U.S. by employment start date

Tailored Resume

Cover Letter