Rooms Control (universal Agent Ambassador)- Sports Illustrated Resort- Nashville

WYNDHAM

Nashville, Tennessee, US
Not specified; not specified; comprehensive health...
Onsite
Greet guests and maintain lobby flow
Process check-in and check-out procedures
Handle cash balancing and banking tasks
The Universal Agent Ambassador is responsible for greeting all guests in the lobby and maintaining traffic flow to reduce wait times

Job Summary

  • The Universal Agent Ambassador is responsible for greeting all guests in the lobby and maintaining traffic flow to reduce wait times.
  • Employees will provide backup registration services, handle cash reporting, and assist with distributing welcome gifts to arriving families.
  • The role includes transitioning guests into marketing presentations for Travel + Leisure Co. while ensuring exceptional service standards.

Matching Summary

The Universal Agent Ambassador is responsible for greeting all guests in the lobby and maintaining traffic flow to reduce wait times.

Salary

Not specified; Not specified; Comprehensive health and welfare benefits including medical, dental, vision, 401k match, and paid volunteer time

Skills & Requirements

Must-have

  • Greet guests and maintain lobby flow
  • Process check-in and check-out procedures
  • Handle cash balancing and banking tasks
  • Provide general concierge services
  • Communicate via telephone and radio

Nice-to-have

  • Vacation ownership experience preferred
  • Professionalism in customer interactions
  • Ability to prescreen guests for presentations
  • Knowledge of local area activities

Key Requirements

  • High School diploma or equivalent
  • Minimum one year of hospitality customer service experience
  • Vacation ownership experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter