Technical Support Specialist

HITACHI ENERGY SWEDEN AB

Landskrona, Sweden
Fully remote
Customer support with high complexity
Hitachi standard processes
Quality standards and safety guidelines
Contribute to customer satisfaction by driving complex technical task, issues and warranty cases

Job Summary

  • Contribute to customer satisfaction by driving complex technical task, issues and warranty cases.
  • Perform Service tasks like inspection, maintenance, commissioning and upgrading of water cooling system equipment on Site.
  • Hitachi Energy offers fantastic career possibilities, flexible working time, and a healthcare and wellness allowance.

Matching Summary

Contribute to customer satisfaction by driving complex technical task, issues and warranty cases.

Skills & Requirements

Must-have

  • Customer support with high complexity
  • Hitachi standard processes
  • Quality standards and safety guidelines
  • Global customers and internal organization
  • Proficient in technical English
  • Knowledge in Swedish spoken and written

Nice-to-have

  • Supportive and self-confident
  • Service-minded, creative, open-minded
  • Develop business through challenge
  • Great cooperation and diverse backgrounds

Key Requirements

  • Education in technical area or work experience
  • Knowledge in PLC automation systems is a plus
  • Experienced in document handling
  • Experience from Office work as well as Site work
  • Willing to travel up to 10-25 days annually

Work Rights

Not specified

Tailored Resume

Cover Letter