Customer Service – Personal Banker

NatWest Group

Galashiels, United Kingdom
Base: £26,010 pro rata; bonus/equity: not specifie...
Outstanding customer service
High levels of accuracy
Proactive customer conversations
You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals

Job Summary

  • You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
  • You’ll be committed to providing outstanding service in every interaction and work with high levels of accuracy.
  • You’ll benefit from a competitive salary, a range of protection, healthcare and lifestyle benefits, and a generous holiday entitlement.

Matching Summary

You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.

Salary

Base: £26,010 pro rata; Bonus/Equity: Not specified; Benefits: Natwest Group Benefits, 33 days holiday pro rata, monthly retirement fund contribution

Skills & Requirements

Must-have

  • outstanding customer service
  • high levels of accuracy
  • proactive customer conversations
  • general banking requests
  • understanding customer needs

Nice-to-have

  • customer centric approach
  • strong communication skills
  • passion for customer service
  • thrive under pressure
  • strong interpersonal skills
  • work well as part of a team

Key Requirements

  • Foundation Certificate in Responsible Banking
  • Does not meet Skilled Worker visa sponsorship

Work Rights

Not specified

Tailored Resume

Cover Letter