Receptionist

The Hoxton, Poblenou

Barcelona, Spain
On-site
Fluent in spanish and english
Naturally friendly, helpful, responsive service
Treating guests as individuals
The Hoxton, Poblenou is seeking a Receptionist to provide excellent customer service at their Barcelona location. The role emphasizes a friendly and individual approach to guest interactions, with a strong focus on hospitality and team collaboration

Job Summary

  • You will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return.
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
  • Become part of a team that’s very passionate about creating great hospitality experiences.

Matching Summary

Match Score: 85

The Hoxton, Poblenou is seeking a Receptionist to provide excellent customer service at their Barcelona location. The role emphasizes a friendly and individual approach to guest interactions, with a strong focus on hospitality and team collaboration.

Skills & Requirements

Must-have

  • Fluent in Spanish and English
  • Naturally friendly, helpful, responsive service
  • Treating guests as individuals
  • Dealing with guest arrivals and departures
  • Ensuring bill accuracy

Nice-to-have

  • Positive impact on people
  • Leaving memorable experiences
  • Willingness to try new things
  • Enjoying being helpful
  • Works hard and supports team

Key Requirements

  • Fluent in Spanish and English
  • Previous hotel experience is great but not a must-have
  • Previous experience with Opera PMS is an advantage
  • Catalan and additional languages will be highly valuable

Work Rights

Not specified

Tailored Resume

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