Lloyds Banking Group Customer Support - Scunthorpe

Lloyds Banking Group

Scunthorpe, United Kingdom
Base: £20,960 increasing to £21,560 after 6 months...
12 months customer service experience
Face-to-face customer interaction
Empathy and integrity in service
This role involves providing face-to-face support to customers in Lloyds and Halifax branches, helping them through important financial moments

Job Summary

  • This role involves providing face-to-face support to customers in Lloyds and Halifax branches, helping them through important financial moments.
  • The position offers a clear career progression path with a Skill Progression Framework leading to specialist areas like Digital, Operations, and Financial Planning.
  • Employees receive a comprehensive benefits package including up to 15% pension contribution, private medical benefit, and 22 days of holiday.

Matching Summary

This role involves providing face-to-face support to customers in Lloyds and Halifax branches, helping them through important financial moments.

Salary

Base: £20,960 increasing to £21,560 after 6 months; Bonus/Equity: Annual performance-related bonus available; Benefits: Up to 15% pension, private medical, share schemes

Skills & Requirements

Must-have

  • 12 months customer service experience
  • Face-to-face customer interaction
  • Empathy and integrity in service

Nice-to-have

  • Adaptability under pressure
  • Team collaboration skills
  • Interest in digital banking services

Key Requirements

  • Minimum 12 months customer service experience
  • Part-time availability including Saturdays
  • No previous financial services experience required

Work Rights

Not specified

Tailored Resume

Cover Letter