Analyst, Source To Pay Operations

Manulife

Toronto, Canada
Base: $62,850.00 cad - $104,750.00 cad; bonus/equi...
On-site
Day-to-day operational support
Procure to pay (p2p) service
Manage support queues and inquiries
The Analyst, Source to Pay (S2P) Operations is responsible for providing day to day operational support across the S2P lifecycle to ensure a smooth and efficient experience for end users and suppliers

Job Summary

  • The Analyst, Source to Pay (S2P) Operations is responsible for providing day to day operational support across the S2P lifecycle to ensure a smooth and efficient experience for end users and suppliers.
  • This role supports business continuity by ensuring transactions, requests, and supplier interactions are handled accurately, consistently, and in accordance with established processes and controls.
  • We’ll empower you to learn and grow the career you want, recognize and support you in a flexible environment where well-being and inclusion are more than just words, and support you in shaping the future you want to see.

Matching Summary

The Analyst, Source to Pay (S2P) Operations is responsible for providing day to day operational support across the S2P lifecycle to ensure a smooth and efficient experience for end users and suppliers.

Salary

Base: $62,850.00 CAD - $104,750.00 CAD; Bonus/Equity: Incentive programs and compensation tied to performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement plans, paid time off

Skills & Requirements

Must-have

  • Day-to-day operational support
  • Procure to Pay (P2P) service
  • Manage support queues and inquiries
  • Execute end-to-end P2P activities
  • Monitor approval workflows

Nice-to-have

  • White glove service delivery
  • Proactive roadblock resolution
  • Guidance on processes and controls
  • Feedback on process improvements
  • Team-oriented professional

Key Requirements

  • 3-5 years of experience in procurement operations, finance operations, or shared services
  • Working knowledge of Source-to-Pay (S2P) processes
  • Experience supporting procurement or P2P systems (e.g., Ivalua or similar)
  • Experience with ticketing/workflow tools (e.g., ServiceNow)
  • Familiarity with operating in a regulated or controlled environment is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter