Customer Service Representative (french-speaking) - Website Solutions

Concentrix

Lisbon, Portugal
Competitive salary; performance bonus available; f...
On-site
Fluent french language skills
English proficiency b2 level
Customer service experience
Concentrix is seeking a French-speaking Customer Service Representative in Lisbon, Portugal, to provide exceptional support for website solutions. The role demands strong communication skills, tech-savviness, and a customer-oriented approach, with opportunities for career growth and development within a recognized company culture

Job Summary

  • This role offers the opportunity to provide exceptional customer service via chat, email, and phone to users of a global technology platform.
  • The company provides full paid training, cutting-edge technologies, and extensive career development programs with over 80% of managers promoted from within.
  • Employees benefit from a competitive salary, performance bonuses, and an indefinite contract in a central Lisbon location.

Matching Summary

Match Score: 85

Concentrix is seeking a French-speaking Customer Service Representative in Lisbon, Portugal, to provide exceptional support for website solutions. The role demands strong communication skills, tech-savviness, and a customer-oriented approach, with opportunities for career growth and development within a recognized company culture.

Salary

Competitive salary; Performance bonus available; Full paid training included

Skills & Requirements

Must-have

  • Fluent French language skills
  • English proficiency B2 level
  • Customer service experience
  • Tech support background
  • Strong verbal communication

Nice-to-have

  • Experience with website builders
  • Content management systems knowledge
  • Problem-solving patience
  • Quick software learning ability
  • User feedback collection skills

Key Requirements

  • High level of French (written and oral)
  • Fluent English (B2)
  • Legal authorization to work in Portugal

Work Rights

Must be legally authorized to work in Portugal

Tailored Resume

Cover Letter