As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Cobar Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You will be joining one of our Multi Channel Branches where you will service customers face to face and via telephone or other digital channels.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service experience
In-depth customer conversations
Assist with general banking transactions
Digital banking options demonstration
Problem solve and provide solutions
Risk-adverse culture championing
Nice-to-have
Build personal customer connections
Genuine interest in career growth
Act with integrity
Customer at the center
Key Requirements
Secondment/contract until Feb 2027
Experience in financial services, retail or hospitality