Technical Support Engineer - Performance And Availability

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Fully remote
Analyze logs and performance metrics
Tune configurations and queries
Debug service pipelines
We’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • We’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • In this role, you will analyze logs and performance metrics, tune configurations and queries, and debug service pipelines to prevent and resolve production issues.
  • We proactively detect and eliminate performance bottlenecks, minimize downtime, and optimize system efficiency using advanced monitoring, disciplined engineering practices, and close collaboration with partner teams.

Matching Summary

We’re shaping the future of work so teams can reach their potential and focus on what matters most.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Analyze logs and performance metrics
  • Tune configurations and queries
  • Debug service pipelines
  • Structured troubleshooting
  • Root-cause analysis
  • Platform health monitoring
  • Incident resolution within SLAs

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Empathy and shared enthusiasm
  • Continuous improvement mindset

Key Requirements

  • 2 years customer support engineering experience
  • Bachelor's degree in CS, IT, Engineering or equivalent
  • Experience with ticketing systems
  • Fundamentals in OS, networking, cloud concepts
  • Experience with XML, REST, JSON, File Transport

Work Rights

Not specified

Tailored Resume

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