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Haleon is seeking an Order Management Lead to serve as the primary contact for export orders, ensuring compliance and effective communication between customers and internal teams. The ideal candidate will have experience in supply chain and customer management, particularly with export orders, and be proficient in SAP R/3.
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Job Summary
The role functions as one point of contact for Haleon’s customers on all matters related to export orders, partnering with a wide variety of stakeholders to achieve successful delivery.
Key responsibilities include capturing and managing all export customers’ orders, preparing and verifying required export documentation, and managing all export-related activities.
The role bridges information flow from the Haleon Supply Chain to internal sales teams and then onto customers, ensuring reliable, consistent, and standard reporting is available.
Matching Summary
Match Score: 75
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Haleon is seeking an Order Management Lead to serve as the primary contact for export orders, ensuring compliance and effective communication between customers and internal teams. The ideal candidate will have experience in supply chain and customer management, particularly with export orders, and be proficient in SAP R/3.
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Skills & Requirements
Must-have
SAP R/3 in OTC area
Export orders from South Africa
Customer Service metrics
International trade regulations
Supply Chain reporting
Nice-to-have
Agile, performance-focused culture
Deep human understanding and trusted science
Proactive self-starter
Excellent communication and interpersonal skills
Analytical and problem-solving skills
Key Requirements
At least 6 months experience in handling export orders
At least 5 years’ experience in Supply Chain, Customer Service or Customer Management