Customer Experience Associate - North Moncton

TD Bank

Moncton, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
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Customer service transactions
Provide information and advice
Process financial transactions accurately
** TD Bank is seeking a Customer Experience Associate in Moncton, Canada, to deliver exceptional service by processing transactions and understanding customer needs. The role requires strong communication and organizational skills, with a focus on creating positive customer experiences within the bank's personal and commercial banking sector. **

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions like deposits, withdrawals, and bill payments, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns using standard procedures.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development being defining features of the colleague experience.

Matching Summary

Match Score: 75

** TD Bank is seeking a Customer Experience Associate in Moncton, Canada, to deliver exceptional service by processing transactions and understanding customer needs. The role requires strong communication and organizational skills, with a focus on creating positive customer experiences within the bank's personal and commercial banking sector. **

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Provide information and advice
  • Process financial transactions accurately
  • Resolve customer concerns

Nice-to-have

  • Build deep and long-lasting relationships
  • Think like a customer
  • Positive, diverse and equitable work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • MS Office (Word, Excel, and Outlook) and internet proficiency
  • Strong administration, organizational, planning and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter