The University of Wisconsin-Madison is seeking an Associate Director of Member Experience to lead operational improvements and service delivery within the Recreation & Wellbeing department. This role involves overseeing member services, managing departmental budgets, and ensuring compliance with safety and operational standards
Job Summary
The Associate Director of Member Experience is responsible for the strategic leadership, operational execution, and continuous improvement of core member-facing service areas.
This position plays a critical role in ensuring exceptional service delivery and operational excellence & sustainability across services supporting UW–Madison students, faculty, staff, and the broader community.
In addition to salary, this position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.
Matching Summary
Match Score: 85
The University of Wisconsin-Madison is seeking an Associate Director of Member Experience to lead operational improvements and service delivery within the Recreation & Wellbeing department. This role involves overseeing member services, managing departmental budgets, and ensuring compliance with safety and operational standards.