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Level AI is seeking a Senior Implementation Manager to lead client onboarding and implementation, ensuring effective use of their AI-powered customer engagement solutions. The ideal candidate should have a strong technical background, excellent project management skills, and experience in customer implementations.
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Job Summary
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets using advanced Large Language Models.
The Implementation Manager will lead client onboarding, configure AI solutions, and drive efficient time to value for multiple accounts simultaneously.
Candidates must possess a strong technical background to translate complex AI concepts into actionable items for non-technical stakeholders.
Matching Summary
Match Score: 75
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Level AI is seeking a Senior Implementation Manager to lead client onboarding and implementation, ensuring effective use of their AI-powered customer engagement solutions. The ideal candidate should have a strong technical background, excellent project management skills, and experience in customer implementations.
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Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
4+ years hands-on technical role experience
1+ years customer implementation delivery
SaaS platforms and API integration skills
Cloud services proficiency
Strong project management for multiple projects
Nice-to-have
Entrepreneurial and problem-solving attitude
Self-motivated and adaptable mindset
Experience integrating with Salesforce CRM
Familiarity with intent-based AI
Generative artificial intelligence knowledge
Telephony systems like AWS Connect or Five9
Key Requirements
Bachelor's degree in Computer Science or related field