Senior Implementation Manager - Remote, Us

Ml India

United States
Not specified; not specified; not specified
**
4+ years hands-on technical role experience
1+ years customer implementation delivery
Saas platforms and api integration skills
** Level AI is seeking a Senior Implementation Manager to lead client onboarding and implementation, ensuring effective use of their AI-powered customer engagement solutions. The ideal candidate should have a strong technical background, excellent project management skills, and experience in customer implementations. **

Job Summary

  • Level AI revolutionizes customer engagement by transforming contact centers into strategic assets using advanced Large Language Models.
  • The Implementation Manager will lead client onboarding, configure AI solutions, and drive efficient time to value for multiple accounts simultaneously.
  • Candidates must possess a strong technical background to translate complex AI concepts into actionable items for non-technical stakeholders.

Matching Summary

Match Score: 75

** Level AI is seeking a Senior Implementation Manager to lead client onboarding and implementation, ensuring effective use of their AI-powered customer engagement solutions. The ideal candidate should have a strong technical background, excellent project management skills, and experience in customer implementations. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 4+ years hands-on technical role experience
  • 1+ years customer implementation delivery
  • SaaS platforms and API integration skills
  • Cloud services proficiency
  • Strong project management for multiple projects

Nice-to-have

  • Entrepreneurial and problem-solving attitude
  • Self-motivated and adaptable mindset
  • Experience integrating with Salesforce CRM
  • Familiarity with intent-based AI
  • Generative artificial intelligence knowledge
  • Telephony systems like AWS Connect or Five9

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 4+ years hands-on technical experience
  • 1+ years successful customer implementations
  • Excellent English communication skills

Work Rights

Not specified

Tailored Resume

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