Customer Banking Specialist Relief - Dandenong Plaza

CBA New Digital Businesses Pty

Dandenong Plaza, VIC, Australia
Exceptional customer service delivery
Clear articulation of financial terms
Problem solving and effective solutions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • You’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Clear articulation of financial terms
  • Problem solving and effective solutions
  • Championing processes and procedures
  • Risk-adverse culture adherence

Nice-to-have

  • Building a career with CommBank
  • Improving financial wellbeing
  • Holistic customer solutions
  • Working in a busy retail environment

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Availability for predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter