SENIOR / GUEST SERVICE EXECUTIVE

THE QUINCY HOTEL

Singapore, Singapore
Not specified; not specified; benefits: medical, f...
Not specified (assumed to be on-site due to the nature of the role)
Handle check-in and check-out procedures
Manage vip and cip room assignments
Process cashiering functions accurately
The Quincy Hotel in Singapore is seeking a Senior/Guest Service Executive responsible for managing guest inquiries and front desk operations. The ideal candidate should have a positive attitude, strong communication skills, and experience in the hospitality industry

Job Summary

  • This position is responsible for addressing inquiries and feedback from guests across various channels while ensuring VIPs receive appropriate accommodations.
  • Employees will handle reception duties including checking-in/out, cashiering, and resolving guest complaints according to established procedures.
  • Benefits include Medical coverage, Flexi leave, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Matching Summary

Match Score: 75

The Quincy Hotel in Singapore is seeking a Senior/Guest Service Executive responsible for managing guest inquiries and front desk operations. The ideal candidate should have a positive attitude, strong communication skills, and experience in the hospitality industry.

Salary

Not specified; Not specified; Benefits: Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, Insurance Coverage

Skills & Requirements

Must-have

  • Handle check-in and check-out procedures
  • Manage VIP and CIP room assignments
  • Process cashiering functions accurately
  • Resolve guest complaints promptly
  • Work rotating shifts

Nice-to-have

  • Positive attitude with outgoing personality
  • Good communication skills
  • Familiarity with Opera system
  • Experience in hospitality industry
  • Ability to up-sell room types

Key Requirements

  • Minimum Diploma qualification in any field
  • Willingness to work rotating shifts
  • Relevant work experience considered

Work Rights

Not specified

Tailored Resume

Cover Letter