Customer Intelligence And Analytics - Product Area Lead
ING
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Advanced analytics
Ai and ml expertise
Python, r, sql proficiency
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ING is seeking a visionary leader for the role of Customer Intelligence and Analytics - Product Area Lead, focusing on advanced analytics and AI to enhance customer experiences within their Retail Banking division. This position emphasizes strategic leadership in data-driven initiatives and requires expertise in analytics tools and team management.
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Job Summary
As part of the Customer Interactions Tribe within the Growth Tribe, you’ll lead the development and execution of data-driven capabilities that power personalised customer experiences, smarter decisioning, and operational excellence.
You’ll drive a multi-year analytics and AI strategy that transforms core Retail Banking processes and outcomes, guiding teams to shape and deliver advanced analytics, machine learning, and intelligent solutions.
ING offers a supportive and inclusive culture with access to cutting-edge technology, providing a platform for career growth and making a meaningful impact, along with benefits like discounted health insurance and wellbeing days.
Matching Summary
Match Score: 75
**
ING is seeking a visionary leader for the role of Customer Intelligence and Analytics - Product Area Lead, focusing on advanced analytics and AI to enhance customer experiences within their Retail Banking division. This position emphasizes strategic leadership in data-driven initiatives and requires expertise in analytics tools and team management.
**
Skills & Requirements
Must-have
advanced analytics
AI and ML expertise
Python, R, SQL proficiency
cloud platforms (GCP or Azure)
leading analytics teams
commercial acumen
stakeholder engagement
Nice-to-have
individuality fuels innovation
challenging the status quo
inclusive culture
supportive environment
gender equality employer
Key Requirements
manager of managers experience
owning P&L
influencing executive decision-making
minimum twelve months in current role (internal applicants)