Hr Business Partner (hrbp)/office Manager – Houston Customer Experience Center

Cloverhealth

Houston, United States
$130,000—$159,000 usd py
On-site
Employee relations expertise
Manager enablement
Onsite employee experience
This role serves as the primary People partner for onsite employees and front-line and mid-level leaders within the Medicare Advantage (MA) organization, supporting employees, strengthening leaders, and shaping a high-quality onsite experience

Job Summary

  • This role serves as the primary People partner for onsite employees and front-line and mid-level leaders within the Medicare Advantage (MA) organization, supporting employees, strengthening leaders, and shaping a high-quality onsite experience.
  • You will lead employee relations matters end-to-end, including investigations, corrective action, and resolution, while also owning the onsite employee and visitor experience at the Houston Experience Center.
  • Success in this role involves building strong relationships, establishing credibility, effectively managing employee relations, ensuring smooth office operations, and strengthening manager capability.

Matching Summary

This role serves as the primary People partner for onsite employees and front-line and mid-level leaders within the Medicare Advantage (MA) organization, supporting employees, strengthening leaders, and shaping a high-quality onsite experience.

Salary

$130,000—$159,000 USD

Skills & Requirements

Must-have

  • employee relations expertise
  • manager enablement
  • onsite employee experience
  • HR compliance fundamentals
  • front-line and mid-level leaders

Nice-to-have

  • office operations experience
  • change management background
  • bilingual (Spanish) skills

Key Requirements

  • 4-6+ years progressive HR experience
  • healthcare, call center, or frontline teams experience
  • proven ability to partner with leaders
  • solid knowledge of employment laws

Work Rights

Not specified

Tailored Resume

Cover Letter