French Speaking Customer Service Agent Junior

FNZ Group

**
Fluent written and spoken business french
High accuracy in daily processing tasks
Adherence to operational controls and compliance
** FNZ Group is seeking a French-speaking Junior Customer Service Agent to manage core processing functions within their Customer Operations team. The ideal candidate will ensure high-quality service delivery, maintain accurate client records, and support operational relationships, all while communicating effectively in both French and English. **

Job Summary

  • This role is responsible for core processing within specific functions ensuring quality processing for Corporate and Retail Clients.
  • The position requires a high level of proficiency in both written and spoken business French to serve clients based in France.
  • FNZ provides a global, end-to-end wealth management platform integrating modern technology with business and investment operations.

Matching Summary

Match Score: 75

** FNZ Group is seeking a French-speaking Junior Customer Service Agent to manage core processing functions within their Customer Operations team. The ideal candidate will ensure high-quality service delivery, maintain accurate client records, and support operational relationships, all while communicating effectively in both French and English. **

Skills & Requirements

Must-have

  • Fluent written and spoken business French
  • High accuracy in daily processing tasks
  • Adherence to operational controls and compliance
  • Experience with standard office applications

Nice-to-have

  • Operations experience in wealth management
  • Experience in client services
  • Knowledge of insurance or pensions industry
  • Collaborative team engagement skills

Key Requirements

  • Fluency in French (written and verbal)
  • Accuracy and adherence to deadlines
  • Compliance with mandatory training requirements

Work Rights

Not specified

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