Administrative Customer Service Advisor

Capita

Clonakilty, Ireland
Base: €29 432 py; bonus/equity: not specified; ben...
3d onsite
Attention to detail and accuracy
Professional customer service
Inbound and outbound calls
Be the friendly voice supporting our clients’ customers with general enquiries and provide proactive, professional service that leaves a lasting positive impression

Job Summary

  • Be the friendly voice supporting our clients’ customers with general enquiries and provide proactive, professional service that leaves a lasting positive impression.
  • The varied role will include providing a fantastic customer experience on all interactions both with the client and their stakeholders, managing inbound and outbound calls, securing medical appointments while processing large volumes of data entry.
  • Capita Ireland is looking for enthusiastic Customer Service Advisors to join our welcoming team in Clonakilty, offering a warm, inclusive team culture and convenient office location.

Matching Summary

Be the friendly voice supporting our clients’ customers with general enquiries and provide proactive, professional service that leaves a lasting positive impression.

Salary

Base: €29 432 per annum; Bonus/Equity: Not specified; Benefits: 22 days annual leave, Wrkit access, eyecare vouchers, pension scheme, Employee Assistance Programme, Life Assurance, cycle2work scheme

Skills & Requirements

Must-have

  • Attention to detail and accuracy
  • Professional customer service
  • Inbound and outbound calls
  • Data entry on applications
  • Digital mail room activities
  • Work to customer service SLAs

Nice-to-have

  • Enthusiastic and welcoming team
  • Supportive office environment
  • Develop your skills and career
  • Inclusive team culture

Key Requirements

  • Excellent PC and data entry skills
  • Excellent written English
  • Ability to learn new skills quickly

Work Rights

Not specified

Tailored Resume

Cover Letter