Client Service Representative

CIBC Capital Markets

Vancouver, Canada
Client engagement and support
Financial services product knowledge
Day-to-day banking needs
As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members

Job Summary

  • As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.
  • You will help clients manage their accounts and products, focusing on the client experience and making interactions meaningful, while also becoming a technology expert to introduce clients to mobile banking applications.
  • CIBC offers a career with competitive salary, incentive pay, banking benefits, a defined benefit pension plan, employee share purchase plan, vacation offering, wellbeing support, and MomentMakers recognition program.

Matching Summary

As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.

Skills & Requirements

Must-have

  • Client engagement and support
  • Financial services product knowledge
  • Day-to-day banking needs
  • Leveraging technology for clients
  • On-site full-time work

Nice-to-have

  • Relationship-oriented approach
  • Goal-oriented and motivated
  • Passionate about people and learning
  • Values-driven and authentic

Key Requirements

  • Legally eligible to work in Canada
  • Valid work or study permit (where applicable)

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter