Est. annual earnings: $35,000-$65,000; bonus/equit...
On-site
Handling inbound and outbound calls
Increase customer satisfaction
Gather accurate customer information
DCH Toyota of Oxnard is seeking a full-time Service BDC Administrator to enhance customer engagement through effective communication and appointment setting. The position requires strong phone and computer skills along with a commitment to customer satisfaction and service excellence
Job Summary
The appointment setter utilizes their selling ability, computer skills, courteous phone manners and positive attitude to get clients in the door.
The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
We are committed to Growing our Company and Growing our People!
Matching Summary
Match Score: 75
DCH Toyota of Oxnard is seeking a full-time Service BDC Administrator to enhance customer engagement through effective communication and appointment setting. The position requires strong phone and computer skills along with a commitment to customer satisfaction and service excellence.
Salary
Est. Annual Earnings: $35,000-$65,000; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts
Skills & Requirements
Must-have
Handling inbound and outbound calls
Increase customer satisfaction
Gather accurate customer information
Utilize computer and phone skills
Schedule solid appointments
Nice-to-have
Positive attitude
Selling ability
Commitment to growth
Key Requirements
High School graduate or equivalent
18 years or older
Basic computer and phone skills
Ability to type efficiently
Ability to manage one’s own time effectively
Ability to present information clearly and professionally