Institutional Banking Client Services is a dynamic operations team delivering Transaction Banking solutions to corporate clients
Job Summary
Institutional Banking Client Services is a dynamic operations team delivering Transaction Banking solutions to corporate clients.
The Associate role serves as the first point of contact managing client queries across a full suite of Transaction Banking products including Corporate Cards, Payments, and Merchant Services.
CommBank supports a diverse and inclusive workforce with flexibility to balance work location and focuses on skill development and internal promotion.
Matching Summary
Institutional Banking Client Services is a dynamic operations team delivering Transaction Banking solutions to corporate clients.
Skills & Requirements
Must-have
Transactional Banking product knowledge
Client query management
Multi-channel communication skills
Risk mitigation and control awareness
Relationship building with clients
Ability to prioritise work under deadlines
Nice-to-have
Adaptive and flexible to business needs
Problem solving and judgment skills
Clear and concise communication
Initiative to improve performance
Trusted partner to business stakeholders
Experience in Branch or Business Banking
Key Requirements
Experience with Transactional Banking products or services
Experience in Branch, Everyday Banking, Business Banking, Merchants or Direct Banking environment