Customer Success Manager Midmarket (strategic Customer Success Team)

Semrush

Multiple Locations
Base: $90,000 to $100,000 usd; bonus/equity: $18,0...
Customer retention and renewal management
Strong pipeline management skills
Experience with upselling customers
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization and marketing campaigns

Job Summary

  • Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization and marketing campaigns.
  • The role focuses on driving customer retention and renewal rates while identifying upsell opportunities.
  • Semrush offers a supportive work environment with unlimited PTO and various employee benefits.

Matching Summary

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization and marketing campaigns.

Salary

Base: $90,000 to $100,000 USD; Bonus/Equity: $18,000 to $20,000 USD; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer retention and renewal management
  • Strong pipeline management skills
  • Experience with upselling customers

Nice-to-have

  • Ability to navigate ambiguity
  • Experience with international companies
  • Strong communication skills

Key Requirements

  • 3-5+ years of experience in Customer Success
  • Proven track record of building strong relationships
  • Familiarity with digital marketing technologies

Work Rights

Not specified

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