Access & Outreach Specialist - Atrium Health Cmc Surgical Services
Atrium Health
Charlotte, North Carolina, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Answering inbound and outbound calls
Scheduling various types of appointments
Communicating with patients
Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner
Job Summary
Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.
Schedules various types of appointments for physicians, advanced clinical practitioners, and other clinicians, and communicates any necessary instructions to the patient.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.
Salary
Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards
Skills & Requirements
Must-have
Answering inbound and outbound calls
Scheduling various types of appointments
Communicating with patients
Handling patient messages and refills
Organizing patient care paperwork
Distributing mail and correspondence
Nice-to-have
Fast-paced environment adaptability
Strong communication skills
Customer service excellence
Key Requirements
High School Diploma or GED required
Associates degree in healthcare related field preferred
Medical, secretarial, and/or customer service experience required