Guest Service Agent - One Dalton Street, Boston

Four Seasons

Boston, MA, United States
Base: $32.85 hourly; bonus/equity: not specified; ...
Guest check-in and check-out procedures
Handling billing and payment transactions
Providing high level hospitality and professionalism
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Guest Service Agent is responsible for efficient check-in and check-out, accurate billing, and maintaining a balanced bank while delivering professional hospitality.
  • Employees enjoy benefits including free medical, dental and vision insurance after 30 days, 401(k) matching, educational assistance, and complimentary employee meals.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Salary

Base: $32.85 hourly; Bonus/Equity: Not specified; Benefits: Free medical, dental, vision insurance after 30 days, 401(k) matching, educational assistance, complimentary meals

Skills & Requirements

Must-have

  • Guest check-in and check-out procedures
  • Handling billing and payment transactions
  • Providing high level hospitality and professionalism
  • Working weekend, night, and holiday shifts

Nice-to-have

  • Passion for excellence in service
  • Supportive and inclusive work environment
  • Ability to accommodate special guest requests

Key Requirements

  • High School Degree preferred
  • 2 years front desk or luxury customer service experience
  • English reading, writing and oral proficiency
  • Legal authorization to work in the United States

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter