Responsibilities: Oversee the overall quality and safety of food products within the Central Kitchen. Ensure all products meet internal standards as well as regulatory requirements. Develop, implement, and review food quality and safety policies and procedures. Conduct and manage regular inspections, audits, and compliance checks. Maintain and continuously improve quality control processes and systems. Investigate customer feedback and implement corrective actions where necessary. Ensure all products are produced in compliance with established QA protocols. Enforce adherence to standard operating procedures (SOPs) across all operations. Monitor product quality standards and ensure consistency. Ensure compliance with HACCP and relevant AVA/NEA regulations. Lead and manage all quality assurance-related activities. Support product and process development initiatives. Assist in R&D activities, including product trials, testing, and food tasting. Perform any other duties as assigned by the Chief Quality Assurance Officer/Manager. Requirements: Degree in Food Science & Technology or a related field. Minimum 5 years of relevant QA experience in the F&B industry (e.g., central kitchen, manufacturing, or inspection environments). Strong knowledge of food safety standards, including HACCP and local regulatory requirements (AVA/NEA). Good communication skills in English and Mandarin to liaise with Mandarin-speaking stakeholders. Detail-oriented, proactive, and highly motivated with a strong sense of initiative. EA License No: 18C9123 EA Personnel: R25126753 (Samuel Tan Zihui)